WestHouse Hotel New York
Отзывы гостей
Location is great and the staff were helpful at check-in as well as throughout the stay. Calling guest services was another matter, but OK. Just call the front desk and you'll be fine. They have a great wine/bar/buffet every day at 5 p.m. Perfect if you have dinner reservations for later in the evening.
Gary
декабрь 2022 г.
the service staff esp Mo from the front desk - outstanding service
Wee
май 2023 г.
The location is amazing, perfectly located to explore the city. Staff was very friendly and helpful but our experience the first night was not great. Didn't have water or glasses in the room upon late check-in and called 3 separate times but no one ever came. The hotel staff made it right the next day and we were taken care of.
Amanda
июль 2023 г.
This is an upmarket hotel in an upmarket location. You are (relatively) out of the hustle and bustle, but certainly close enough easily to access whatever you want. Being a few blocks away from Central Park/5th Ave and great restaurants north of the location was fantastic. The staff are extremely welcoming and helpful and cannot do enough to assist. The hotel is beautifully renovated and the rooms are lovely. Oh, and a great shower (a NYC bonus!).
Mark
июль 2022 г.
Excellent Breakfast, Excellent evening snacks, wine and beer on the house !
Tilak
апрель 2024 г.
Very well located hotel, super friendly and helpful staff. Cool view from the room. Tasty breakfast.
Bartosz
апрель 2023 г.
Location was great. Easy walk to Columbus Circle and Metropolitan opera and Central Park and easy walk to Times Square. And subway right next door. Also a fast and pretty walk to all the shops and storefronts on Fifth Avenue. Great access to Macy’s Thanksgiving parade- just a 1-2 block walk down 55th street. Breakfast was great. We did not know there would be a full Thanksgiving dinner- had not been told about included evening food options- wish we had known. It is very hard to find rooms in NYC that sleep 4 adults so we were pleased with that. Decent price.
Leslie
ноябрь 2024 г.
The staff was great, the hotel was very well kept, the room & beds were very comfortable. We enjoyed the breakfasts & happy hour great food & the variety was amazing. The proximity to the subway was feet away & easy close enough to walk to the theater for the play we went to watch. Just about everything was walking distance or easy to take the train to get to.
Olivia
октябрь 2024 г.
Very friendly staff, well-appointed and comfortable rooms, good breakfast and happy hour food and drinks offered upstairs on the 23rd floor terrace. Excellent customer service. Good disability accessibility. Great place for conversation with friends--it's quiet, you can hear each other, a huge plus! The location is great.
Susan
октябрь 2024 г.
The team at the reception was very nice. Especially, Vanessa helped us a lot. We want to thank her once again. We evaluated their suggestions regarding dinner reservations and were very pleased. They also helped us with restaurant reservations. There was a kind of open buffet that started around 17.00 in the evening and was included in the price, and it was very rich. All drinks were of good quality. The staff at the buffet is also very friendly and helpful. The location of the hotel is extraordinary. There is a metro stop right outside. It is within walking distance of many places, especially the main museums and Central Park. The hotel was very clean. The rooms were a good size and the bed and pillows were very comfortable. I requested a twin room for the children and they arranged it immediately.
Pinar
май 2024 г.
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